Delete Your Blue Fortune Account and Data

This page explains how you can delete your Blue Fortune user account and the personal data associated with it.

Contact for deletion requests

Email: support@volutria.net

Deletion directly in the App

You can delete your Blue Fortune account directly in the App. Open the Blue Fortune App and go to the account deletion function in the settings. Then follow the steps displayed in the App to confirm the deletion.

Deletion without access to the App

If you no longer have access to the App, you may request deletion of your account and the associated personal data by email.

Send your request to: support@volutria.net

Where possible, include the profile name used for your Blue Fortune account so that we can identify the relevant account.

Which data is deleted?

When your account is deleted, your user account and associated personal data are deleted unless statutory retention obligations or another permissible reason require limited continued storage.

Which data may be retained?

Certain data may be retained temporarily if this is required by law or necessary for the establishment, exercise or defence of legal claims, security measures, or enforcement of a permanent suspension.

Further information

Further information is available in the Blue Fortune Privacy Notice.